IT Jobs Openings

Alteo is looking for a Systems Administrator for a permanent position based in Montreal.

*** Hybrid work / Excellent benefits ***

You will be responsible for overseeing system administration and internal technical support. This key role includes managing internal IT infrastructure, maintaining systems and services, and providing technical support to users.

Responsibilities:

• System administration: Ensure the installation, configuration, maintenance, and security of IT systems (Windows, networks, servers, etc.).
• Security and compliance: Implement best practices in cybersecurity and ensure access and update management.
• Internal infrastructure management: Ensure the proper functioning of workstations, networks, servers, and collaborative tools.
• Automation and continuous improvement: Identify and implement solutions to automate and optimize systems management and support.
• Technical support: Manage level 2 user support, resolve incidents, and optimize troubleshooting processes.

Profile:

• DEC in IT or equivalent
• 5+ years of relevant IT experience
• 3+ years of experience in system administration
• Expertise in technical support and IT infrastructure management
• In-depth knowledge of Windows systems
• Excellent communication and problem-solving skills, a sense of initiative, and good autonomy.
• Knowledge of scripting and automation (PowerShell, Bash, Ansible, etc.)
• Knowledge of Unix/Linux systems (asset)
• Experience with virtualization and configuration management tools (asset)
• Experience with Microsoft Entra ID (formerly Azure AD) and SSO (asset)
• Familiarity with cybersecurity, SOC2 compliance, and related infrastructure tools (asset)

Technical environment:

• AWS (EC2, Route53, RDS, S3, VPC, IAM, GuardDuty, Security Hub), managed with Terraform.
• SSO authentication with Microsoft Entra on several of these services
• Mixed IT environment: Windows (version 11), Mac, Ubuntu Linux (workstations reserved for developers).
• Windows environment management with Microsoft Intune MDM and Microsoft Defender EDR.
• Microsoft 365, Jira and Confluence cloud, Github, and Slack tools.