| Job Description |
Alteo is seeking a Data Center Systems Administrator for a permanent position based in Victoriaville.
*** Hybrid work: 3 days in-office; 2 days remote ***
Responsibilities:
- Maintain the highest level of service availability
- Ensure that infrastructure is properly monitored and maintain consistency with other hosted systems
- Diagnose and resolve any data center infrastructure incidents and ensure they do not recur
- Participate in the assessment and analysis of the company’s needs regarding hosted infrastructure
- Administer physical and virtual machines, networking, and storage in the data center
- Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date
- Ensure the continuity of data center backups and implement corrective actions as needed
- Ensure data integrity, confidentiality, and security
- Provide Level 2 and 3 IT support to clients regarding our hosting services
- Participate in the analysis and design of innovative technological solutions presented to our clients
- Apply IT procedures and standards and document associated solutions
- Maintain and administer our clients’ systems and application solutions
- Diagnose and resolve operational incidents and ensure they do not recur
- Support the manager in fulfilling the department’s mandates to achieve established business objectives
- Identify relevant IT innovations and bring them to the attention of the Innovation Committee
- Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved
- Develop and disseminate operational procedures while documenting existing secure hosting facilities
- Participate in the rotation of the data center incident support team outside of regular business hours
Profile:
- AEC, DEC, or BAC in IT or networking
- 4+ years of relevant experience in the role
- Proficiency in VMware virtualization tools (required)
- Excellent command of Windows environments (11 and Server)
- Good knowledge of Hyper-V or Proxmox
- Good command of Linux environments
- Excellent command of basic and advanced networking concepts (TCP, Wi-Fi, LAN/WAN routing, BGP)
- Ability to work on physical servers, SAN equipment, and more broadly in a server room
- Ability to produce clear, accurate, and comprehensive documentation
- Knowledge of Azure and O365 InTune environments (a plus)
- Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ-104, MD-102) (a plus)
- Knowledge of infrastructure automation (Ansible, Terraform) (a plus)
- Excellent command of French, both spoken and written
- Good command of English, both spoken and written, to be able to communicate with certain non-French-speaking clients (a plus)
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