| Job Description |
Alteo is looking for a Senior Business Analyst for a permanent position based in Dorval.
In the context of a major digital transformation, you will play a central role in the scoping and planning, then delivery and evaluation of numerous technology initiatives. Your role will also involve actively engaging with the community of practice to support a network of practitioners within the business lines, drawing on industry best practices.
Responsibilities:
- Develop in-depth knowledge and critical thinking skills in relation to the organizations' business domain.
- Master the environment in which our customers operate (organizational context, business architecture, application architecture and technology services).
- Establish excellent relationships and maintain a high level of interaction with all project and operational stakeholders.
- Facilitate committees and working groups involving stakeholders of various hierarchical levels and interests
- Develop high-quality communication deliverables to support common understanding of issues and promote stakeholder mobilization.
- Perform business and IT diagnostics to facilitate the identification and analysis of requirements to achieve business objectives.
- Perform various types of analysis (feasibility, impacts, stakeholders, processes, data).
- Develop tactical approaches to analysis and facilitation based as much on risks and constraints as on the structure of the network of stakeholders targeted by the change.
- Contribute to the framing and drafting of project charters enabling mandates to be approved.
- Collaborate on an ongoing basis with internal and external experts to facilitate the execution of projects and operational changes.
- Present concise, structured recommendations and identified solutions to address issues and opportunities raised by teams.
- Develop and contribute to the implementation of delivery strategies from a "user/process/technology" perspective.
- Support customers as they prepare to implement digital transformation initiatives.
Profile:
- DEC/BAC in IT or equivalent
- 10+ years of experience in a business analyst role
- Demonstrated project experience in the development and delivery of digital transformation plans
- Performed business analysis in strategic and tactical context (master plan, business case, Enterprise solution selection process, major operational changes)
- Excellent general knowledge of classic technological environments (modern office environment, document management, data management, cloud services, B2B/B2C interface)
- Ability to manage and drive projects under his/her leadership (continuous improvement, analysis projects)
- Knowledge of the complete IT project lifecycle
- Certification in business analysis or operational excellence (a major asset)
- Exceptional communicator with excellent analytical and synthesis skills
- Ability to lead, influence and solve problems
- Ability to analyze an organizational and IT context rapidly
- Ability to maintain productive working relationships with internal and external collaborators, despite diverse perspectives
- Ability to work on several different mandates at the same time in a variety of contexts
- Versatility, enthusiasm and attention to detail
- Strong writing skills and excellent French (oral and written)
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